Política de reembolso

Returns & Refunds

We want you to love what you discover in The Print Vault. If you're not completely satisfied with your purchase, you may request a return within 30 days of delivery.

To be eligible for a return, prints must be unused and returned in the same condition in which they were received.

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged in transit.

Because many of our prints come from vintage archive inventory, minor variations or characteristics consistent with their age may be present. These are not considered defects when accurately represented in the product listing.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your print arrives damaged or you receive the wrong item, contact us as soon as possible and include photographs of the item and packaging so we can make it right.

Refunds

Once your return is received and inspected, we'll notify you of the status of your refund. Approved refunds will be issued to your original payment method. Please allow additional processing time for your bank or credit card provider to post the refund.

To start a return, contact us at media@theprintvault.us. Returns must be authorized before being shipped.